Having After Effects Creative Cloud issues with Warp Stabilizer Background Processing Trouble

Shot some test footage of my puppy Indiana Bones yesterday, and wanted to process it. Was trying to use the Warp Stabilizer Effect in CC 2014 on about 7 clips I shot yesterday on Canon 60D, and ran into the issue where the background processing would not work in After Effects. It just got to initializing, and nothing every happened.

At first I thought it might be having trouble with the Long GOP files from the 60D, so I converted everything to ProRes HQ, but that didn’t help at all. I then saved the project down to just CC and tried it there, but am having the exact same issue.

I tried to find solutions on the Adobe forums, and saw it could be Firewall or issues with Virus Protection or Port blocking software, but I am running none of that on this machine, so that isn’t it. I also saw a post about logging out of creative cloud and back in and it would install a new version of creative cloud, but it just logged me back in, with no new version, and didn’t solve any of the possible folder permission errors it was supposed to fix.

I tried deleting the opm.db file at ~/Library/Application Support/Adobe/OOBE/opm.db, but that just left Creative Cloud with a spinning beach ball, so that is no good.

CCSpinning

Now I am re-downloading and re-installing the Creative Cloud app to see if that helps. Anyone else think the new adobe site is much harder to navigate? Took me a while to find the Creative Cloud desktop app download (
it can currently be found here).

OK, re-installed the Creative Cloud desktop app and it let me log in easily and am booting After Effects CC 2014. Will report on how it goes.

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