The first thing to try if there is an issue with Adobe Premiere Pro, is to reset the Preferences

 

So the first tip I can give if you are having something going wrong in Premiere Pro is to reset your preferences. This can be easily done on a Mac by holding down Option on the Mac or the ALT key on windows till the splash screen appears, you can also reset the preferences and the plug-in cache by hitting Shift-Option on Mac or Shift-Alt on Windows.

I find that this solves a good deal of problems that occur on in Premiere, and is a great thing to try first. 

 

This will reset a whole lot including your recent projects, and I usually then go to my Sync Settings to download my recent Preferences. You will often have to sign into your adobe account first.

To do sync settings normally you can find them in the preferences, they are near the bottom in Sync Settings:

And here you can chose what is synced, it shows your account, and the 3 settings, as well as to Ask my preference when syncing. I do this so I don’t accidentally overwrite any good preferences.

Now sometimes the preferences on the server can also be bad and you have to start fresh, but hopefully that won’t happen.

If you find that happens, there is another 3rd party solution, Preference Manager from Digital Rebellion, that can made backups and restorations for Premiere Pro, Final Cut Pro X, Avid Media Composter, Final Cut Pro 7, Lightworks and Pro Tools. I will post about that next.

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