The Adobe Support Community is a huge resource for those who are having issues with their Adobe software. While Adobe isn’t on the forums that often (they are sometimes), other users are very helpful and will do what they can to help you.
And the Premiere Pro and After Effects forums are very useful.
Separately from the forums you should also know about the Feature Request / Bug Report form which is where you should post specific requests or reproducible bugs to Adobe.
You can also try Adobe’s Help page, though I find you get more results from the community.
