I got an e-mail response from 500px for my request for a refund and they have denied it.
Hello,
Sorry about the lack of response from your previous email . We had thousands of responses and yours must have slipped through the cracks! So sorry!
We have enabled again: The wall, Friend’s photos, your profile landing page as your own images, and we will also be bringing back Activity. As for the RSS feeds, I have forwarded your request to the developers.
As for the refund, we have clearly stated in the terms that refunds are only available within 30 days after the purchase.
If you need any further help, please let me know.
I responded with:
Yes, but you did not remove functionality of the site within the 30 day window, you did it with this update. I was paying for a site with certain functionality and now it is gone. This is no longer the same site.
I loved this site, and thought I would have a paid account forever, but you have lost me as a paid customer for good now.
I find this totally unacceptable, especially since they have refused to return the friends RSS feed to the site, which was the perfect way to follow your friends photos and never have to see the same photo twice. Without it, you never know how many you have missed or are sure that you have seen them all.
They have made the site useless, and I am no longer actively participating and am considering deleting my account completely. I find it unacceptable that they refuse my refund when they have changed the functionality of their web site.