PVC on the recent Adobe Cloud Outage and my thoughts

Scott Simmons at the Pro Video Coalition has a good article on the recent day long outage of Adobe Creative Cloud.

He does spend a little too much time on how many people he knows that weren’t affected, because it is the people that were that are really important. And honestly Creative Cloud kicks me out of my login way too often for me to be comfortable, and in fact was even worse for a job I was on.

I have been trying to get convince my boss that the Adobe Creative Cloud is the way to go for Direct Response commercials. Which are very graphics heavy and usually shot in multiple formats and even frame rates. Well we have been trying out creative cloud in it’s 30 day trial, and if it worked were going to get a month to month account for it on our machines, but unfortunately even time you open one of the demo version you must OK that you are using a trial and that did not work during the outage. And we couldn’t upgrade to full version to get that working either. Not a good selling point for creative cloud.

My personal versions at home kept working as I was logged in and they continued working, but any down time because of Cloud computer can be catastrophic when media has been bought so an airdate is set.

Adobe needs to make some sort of backup system that allows you to keep working for a day or two until Adobe can get their servers back together!

This really isn’t a good showing for subscription based software. Maybe there needs to be a way to keep it working for the whole period of the current subscription without checking in, and they need to keep Creative Cloud from accidentally logging your user out.

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